Polymorphic lookups (like Regarding in Dynamics 365) are great—until you can’t pick records from your custom table or even system tables like Users. Frustrating, right? Here’s a quick checklist to get you back on track:
1. Check Custom JavaScript 🚫
Custom JS might be blocking your lookup. Disable any scripts on the form and test again.
2. Confirm Table is in Your Model-Driven App ✅
Open your app in the Modern App Designer (with Admin access). Is your missing table listed under Tables? If not, add it!
3. Use Classic Designer if Needed 🕰️
If the modern designer won’t let you add that table, switch to the Classic App Designer and add it there.
Quick Recap
- Polymorphic lookup dropdown depends on your app’s table list.
- Custom JS can interfere—check first.
- Missing tables? Add them using the app designer.


